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Your Partner in
People Care
Services!

State-approved, Medicaid-compliant, cutting-edge
technology solutions for remote care providers.

Connect with Us Today!

Our Services

MediLink ECS

Electronic Call System/EVV (Electronic Visit Verification)

Telephony Reporting
Medicaid Integration
Employee Clock-In/Out Capabilities
Payroll Reports
Recipient Billing Reports
Easily Upload Visits to AGG
Advanced Reporting to Aid in
Medicaid Reporting
Allotment/Usage Reporting

MediLink HC-EMS

Health Care Billing
Software

Care Plans
Task Plan
Client Management
Authorized Units Tracking
Reduced Denials

Employee Management
System Software

Manage Employee Visits
Medicaid Integration
Billing / Payroll Reports
Scheduling
HR Tracking
Start Dates
Rate of Pay
Title Changes

MediLink ECS-HC-EMS

Electronic Call System/EVV (Electronic Visit Verification)

Telephony Reporting
Medicaid Integration
Employee Clock-In/Out Capabilities
Payroll Reports
Recipient Billing Reports
Easily Upload Visits to AGG
Advanced Reporting to Aid in
Medicaid Reporting
Allotment/Usage Reporting

Health Care Billing
Software

Care Plans
Task Plan
Client Management
Authorized Units Tracking
Reduced Denials

Employee Management
System Software

Manage Employee Visits
Medicaid Integration
Billing / Payroll Reports
Scheduling
HR Tracking
Start Dates
Rate of Pay
Title Changes

We help our providers build the teams of their dreams

Our Electronic Visit Verification (EVV) system paired with our employee and client management tools make the administrative side of remote care a breeze!

Also, our integrated billing software creates Medicaid-compliant reports that interface directly with the State Aggregator for approvals, reducing the number of denials and increasing first-time submission approvals—which makes for quicker payouts. And that makes everyone happy!

“The best thing about Shepherd Communications is the combination of cutting-edge technology and professionalism paired with the personal touch of real people who care for our clients like family.”

– Your Team at Shepherd Communication
A Veteran-Owned Organization

…It has been my pleasure working with a team who has exhibited integrity, character, and excellent customer service. My experience with Shepherd has been great.  Whatever I can do to help other providers to have a great experience with Medlink, I am willing to do it.  “I WANT THE BEST FOR SHEPHERD COMMUNICATION!”

Thank you for all that you do.  You are making a difference in the telephony world.

— Agency Owner

Owner, Northwest Missouri

Thank you so much to you and your team for working on this issue overnight. I really appreciate your quick response and all the effort that went into identifying and resolving the problem… Thank you for keeping me updated and for taking my concerns seriously. I also appreciate your kind words and the support your team provided throughout this process.

Please extend my thanks to everyone involved. I truly value our partnership with Shepherd Communication.

— Agency Employee

HR Coordinator, St. Louis Metro, Missouri

We did it! When we changed that authorization date, we did it.

I appreciate you to the utmost.

— Agency Owner

Owner, St. Louis Metro, Missouri

I want to express my appreciation for going the extra mile to make this happen. 

Thank you for being customer focus and all that you do.

— Agency Owner

Owner, KC Metro, Missouri

The new system is great!

— Agency Owner

Agency Owner, South East, Missouri

Thanks for all your help today.  I appreciate it!

— Agency Employee

CDS Lead Coordinator, St. Louis Metro, Missouri

 

Why Choose Us

Passionate Icon

Passionate

Shepherd Communication MediLink clients know they’re working alongside a trusted team with over 30-years experience providing industry-leading customer care products to our home care service providers. We know our clients and understand their needs, treating each one as a valued partner and member of the Shepherd family. 

Professional Icon

Professional

Our Software Modules provide smart, straightforward solutions for Home Care service providers. All our systems are Missouri Medicaid compliant with a variety of built-in tools to help aid our service provider clients with geo-location enabled EVV time-tracking devices, integrated scheduling tools, extensive report options, care plan prompts, and more!

Support Icon

Support

Shepherd Communication MediLink clients know they’re working with a trusted team who stands ready to assist our in-home service clients in providing industry-leading customer care. Call our Customer Care Support Lines and a live person will respond to you right away, without any complicated, automated phone system run-arounds.

Reach out for a consultation today!

Click to Use Our Online Contact Form

You can also call us at 618-939-9880
or email info@wshepherd.com

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